ISO 9001 Quality (QMS)



ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems. Organizations of all types and sizes find that using the ISO 9001 standard helps them:

Organize processes
Improve the efficiency of processes
Continually improve

ISO 9001 is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization. Specific sections of the standard contain information on many topics, such as:

Requirements for a quality management system, including documented information, planning and determining process interactions
Responsibilities of management
Management of resources, including human resources and an organization’s work environment
Product realization, including the steps from design to delivery
Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action

Customer Benefits

Some of the benefits to your customers when you implement and get certified to a QMS are:

Gain ISO 9001 certification and get Increased credibility and competitiveness
Better management of processes, activities and functions from integration and alignment of internal processes which will lead to increased productivity and results
Increase quality of product or services using the process approach resulting in increased consistency in the delivery of your product or service
Reduce costs through continual improvements attained through the ISO 9001 quality management system
Increase customer satisfaction by meeting customer requirements and get improved customer loyalties leading to repeat business
Increase competitiveness of your organization from lower costs and shorter cycle times through effective use of resources hence Increased Profits
Improved and Increased revenue and market share obtained through flexible and fast responses to market opportunities
Improved communication, planning and administration processes
Improved Employee Participation and Satisfaction
Independent audit and accredited certification demonstrates commitment to Quality and Compliance


We assist our partners in the complete cycle for ISO Certification from Project Initiation to Certification and Maintenance. Complete support through provision of templates, guidance for gap analysis, training and documentation is provided for. In the event customers require consulting support, that is available as well, backed by a team of 15 consultants with an average of 20+ years’ experience.

This is achieved through a structured approach based on the seven-step consulting approach. Our specific services include:

1. Gap Analysis Support
2. Processes improvement
3. Toolkits and Templates
4. Capacity enhancement and Capability development
5. Internal Audit
6. Working with ISO certification bodies for Audit


ISO 9000 Foundation Training Course
ISO 9000 Practitioner Training Course
ISO 9000 Internal Auditor Training Course
ISO 9000 Lead Auditor Training Course